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Telemarketing and Telesales FAQs

Useful articles on Yours Sincerely's services, and marketing and telemarketing in general. If you have a question which is not in this section, or have an article that would benefit our visitors, please contact us.



How do I start Telemarketing for my Business? PDF Print E-mail
I've never done any telemarketing before - where do I start?
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Should I use a telemarketing script? PDF Print E-mail
When planning my new telemarketing campaign, should I use a telemarketing script, or just allow an unscripted conversation?

 

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TPS and CTPS Rules PDF Print E-mail
What are the rules regarding making telemarketing calls in the UK to consumers or Businesses listed on the Telephone Preference Service (TPS) or Corporate Telephone Preference Service (CTPS)?
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Yours Sincerely or Yours Faithfully? PDF Print E-mail
When writing a marketing introductory letter or business letter, when should you use Yours Sincerely or Yours Faithfully?
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