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Working with your existing marketing material, your Unique Selling Points and the key products or services that you offer, we will develop two telemarketing or telesales scripts, plus related Frequently Asked Questions and Objection Handling. The script will be tailored to reach the objectives of your campaign.
- Database Cleaning Script
Before sending the mailing, you need to ascertain the correct person to send the initial letter to, and confirm their details. You can also use this as an opportunity to filter the mailing list by asking a couple of relevant, direct questions.
- Follow Up Telemarketing or Telesales Script
The key to the process, the follow up script will give even a novice telemarketer, a clear, precise opening and continuation. From a strong introduction that identifies the reason for the call to gathering more information and moving to a positive close, the script will guide you through the process
- Frequently Asked Questions (FAQs)
As well as the main script, we will develop some answers to frequently asked questions and common topics that are not a part of the main telemarketing script. This helps in giving confident, accurate answers to common questions.
- Objection Handling Script
Any telemarketing campaign will raise objections from the prospects. In many cases, by explaining the benefits of your product or service these objections can be overcome Having listed some of the expected objections and suggested responses will allow you to confidently handle them, and give you the opportunity to take the call to a positive outcome.
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